General Frequently Asked Questions

There are quite a few frequently asked questions in our business, feel free to check them out!

We sell bespoke desktop computers that are constructed of 100% new warrantied parts. Please contact us if you wish to reuse an existing component (such as a video card).

We do not build systems where the customer sourced a complete set of brand-new hardware. Please contact us if you wish to reuse an existing component (such as a video card).

We sell bespoke desktop computers that are constructed of 100% new warrantied parts. Please contact us if you wish to reuse an existing component (such as a video card).

See Part Sales for inquiries on individual components.
  • Our builds start around $2450.
  • Workstations are generally in the $3000-$25000 range (peaking around 100k)
  • Gaming PCs are generally in the $3000-$7000 range (peaking around 10k)
  • As we’re a North Carolina business, North Carolina entities that are not explicitly tax-exempt (you may need to provide proof of exemption) are eligible for a small price break. Please contact your sales representative for more information.
  • Quantity-based pricing is available, typically starting at 5 PCs of the same spec. Please contact your sales representative for more information.
  • Parts generally take 1-2 weeks to arrive, we will let you know if delays occur in shipping.

  • Once all parts have arrived, we’ll build the PC, with an edited video recording to be uploaded to YouTube. After the PC is built, we’ll post a picture gallery on Facebook/LinkedIn/Instagram/our website.

    **We can live-stream your build as well, though this can delay the overall process (scheduling the stream).**

  • After your PC is built, we configure the BIOS, install the OS, install necessary drivers, and stress test the system for an extended period of time. This post-build/configuration phase typically takes 1-2 weeks.

  • Final shipping to you typically takes 3-5 business days. We do not recommend using priority shipping as this may lead to inadequate handling quality and shipping damage.

  • If you are looking to purchase 5+ computers, add roughly 1-2 weeks additional lead time. Please contact our sales team for more information during your consultation.

We do not ship outside the domestic USA.

  • If you are within 20 miles of our shop in Raleigh NC 27606, we’ll deliver your custom-built computer to you, free of charge. We can also install the computer in your home or office.
  • If you are between 20-150 miles of our shop, we can still deliver your system to you. A 55c/mi delivery fee will be applied.

We do not ship custom loop builds, all systems must either be hand-delivered or picked up at our shop in Raleigh NC.

  • Financing is available on custom builds.
  • If you wish to use your own financing, we also take certified checks. Checks do take longer to process, and can delay the build until funds are verified.
  • If you wish to use your own financing, we also take checks.
  • Checks/ACH take longer to process, and will delay the build until funds are verified. This may impact part availability and overall turnaround time.
  • We do not do builds with operating systems other than Windows or Linux.
While we can discuss particulars with the end-user, the person signing the quote and paying the invoice must be 18+.