13 General Frequently Asked Questions

General Frequently Asked Questions

General Frequently Asked Questions

There are quite a few frequently asked questions in our business, feel free to check them out!

  • Our builds start around $2000.
  • Workstations are generally in the $4000-$80000 range (peaking around 200k)
  • Gaming PCs are generally in the $3000-$7000 range (peaking around 12k)
  • Quantity-based pricing is available, typically starting at 5 PCs of the same spec.

We typically sell bespoke desktop computers that are constructed of 100% new warrantied parts. Please contact us if you wish to reuse an existing component (such as a video card).

We do not provide system assembly services. Please contact Black Sun PC at (980) 866-5497 or jeremy@blacksunpc.com

YES!! We do sell laptops!

We do not sell parts outside of the distribution channel.

  • Parts generally take 2 weeks to arrive, we will let you know if delays occur in shipping.

  • Once all parts have arrived, we’ll build the PC. After the PC is built, we’ll post a picture gallery on Facebook/LinkedIn/our website.

  • After your PC is built, we configure the BIOS, install the OS, install necessary drivers, and stress test the system for an extended period of time. This post-build/configuration phase typically takes 1 week.

  • Final shipping to you typically takes 2-4 business days. We do not recommend using priority shipping as this may lead to inadequate handling quality and shipping damage.

  • If you are looking to purchase 10+ computers, add roughly 1 week additional lead time. Please contact our sales team for more information during your consultation.

We do not ship outside the continental USA (yes to Alaska, no to Hawaii).

  • Customers local to us are welcome to pick up their computer from our shop. Pickup location will be given later in the order process.
  • If you are within 150 miles of our shop in Fuquay-Varina NC 27526, we can deliver your custom-built computer to you. A $1.50/mi delivery fee will be applied.

We do not ship custom loop builds, all systems must either be hand-delivered or picked up at our shop in Fuquay Varina NC 27526.

  • Financing is available on orders over $5000.
  • If you wish to use your own financing, we also take certified checks. Checks do take longer to process, and can delay the build until funds are verified.
  • If you wish to use your own financing, we also take checks.
  • Checks/ACH take longer to process, and will delay the build until funds are verified. This may impact part availability and overall turnaround time.
  • We do not do builds with operating systems other than Windows 11 or Linux.

While we can discuss particulars with the end-user, the person signing the quote and paying the invoice must be 18+.

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We are unable to provide free or aged systems at this time. No soliciting.