General Frequently Asked Questions
There are quite a few frequently asked questions in our business, feel free to check them out!
What do your systems start at?
- Our builds start around $2000.
- Workstations are generally in the $4000-$80000 range (peaking around 200k)
- Gaming PCs are generally in the $3000-$7000 range (peaking around 12k)
- Quantity-based pricing is available, typically starting at 5 PCs of the same spec.
Do you sell pre-built or have any stock of pre-built computers?
We typically sell bespoke desktop computers that are constructed of 100% new warrantied parts. Please contact us if you wish to reuse an existing component (such as a video card).
If I buy all the parts can you put it together?
We do not provide system assembly services. Please contact Black Sun PC at (980) 866-5497 or jeremy@blacksunpc.com
Do you build laptops?
YES!! We do sell laptops!
Do you sell computer parts?
We do not sell parts outside of the distribution channel.
What is the time line?
Parts generally take 2 weeks to arrive, we will let you know if delays occur in shipping.
Once all parts have arrived, we’ll build the PC. After the PC is built, we’ll post a picture gallery on Facebook/LinkedIn/our website.
After your PC is built, we configure the BIOS, install the OS, install necessary drivers, and stress test the system for an extended period of time. This post-build/configuration phase typically takes 1 week.
Final shipping to you typically takes 2-4 business days. We do not recommend using priority shipping as this may lead to inadequate handling quality and shipping damage.
If you are looking to purchase 10+ computers, add roughly 1 week additional lead time. Please contact our sales team for more information during your consultation.
Do you ship outside the United States?
We do not ship outside the continental USA (yes to Alaska, no to Hawaii).
Do you deliver?
- Customers local to us are welcome to pick up their computer from our shop. Pickup location will be given later in the order process.
If you are within 150 miles of our shop in Fuquay-Varina NC 27526, we can deliver your custom-built computer to you. A $1.50/mi delivery fee will be applied.
Do you ship custom loops?
We do not ship custom loop builds, all systems must either be hand-delivered or picked up at our shop in Fuquay Varina NC 27526.
Do you have financing?
- Financing is available on orders over $5000.
- If you wish to use your own financing, we also take certified checks. Checks do take longer to process, and can delay the build until funds are verified.
Can I pay in other ways?
- If you wish to use your own financing, we also take checks.
- Checks/ACH take longer to process, and will delay the build until funds are verified. This may impact part availability and overall turnaround time.
Do you do builds with operating systems other than Windows?
- We do not do builds with operating systems other than Windows 11 or Linux.
Do you need to talk with my parents before working with me?
While we can discuss particulars with the end-user, the person signing the quote and paying the invoice must be 18+.
