“BLUF: Best customer service and results money can buy.
Let me tell you about these guys. I was at my wits end with my custom build. I struggled through every part of getting the water cooling built into a system with a Core i9 9900KS with RTX 2080Ti. My Corsair based loop leaked, fried my mother board and I was literally crying on the floor in frustration. I took my computer to Intrex Computers, they took one look at the coolant loop and said “Nope.” I give them credit because they, without hesitation, immediately referred me to Top Flight Computers.
I sent them a request and within an hour got a reply from Chris Touchberry, the owner! That evening I dropped it off and I knew it was in good hands. Chris clearly explained the costs, what they would do, and worked with me to understand what was going to happen.
Over the next month he and Connor, who was directly working on my computer, kept in constant communication with more information, options, and updates. A month later I met them at their office and son of a gun if this isn’t the prettiest and most top notch computer I could have asked for. They completely revamped the cooling process, water cooled my graphics card, cleaned up all my wiring, and optimized the whole thing.
When it worked before it did damned well, now this machine is a beast. Service of this quality is something that’s pretty damn rare nowadays. You talk to these guys and you can tell they actually give a damn about your experience, and the quality of the products they’re sending out the door. It’s not the cheapest or fastest option, but if you want to get something done right, the first time, with the best result, these are your guys.
I will be doing business with them again in the future, and I already have a project in mind for them. Five stars without question.”
Earle, Raleigh NC